Photomaxing Photo Cards Logo

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Before you begin using www.photomaxing.co.nz, please read the following Terms and Conditions carefully. We reserve the right to change these Terms without notification. By continuing to access or use www.photomaxing.co.nz, you agree to be bound by any such revised Terms. By entering and using the Service, you accept these Terms and Conditions and agree to be legally bound and subject to them.

Definitions

In these terms of trade, references to "we", "our" or "us" are references to PhotoMaxing Limited and references to "you" and "your" are references to the customer.

Photo Quality WARNING

We provide guidelines for the minimum size of a photo to be used on the website, however we do not monitor or check the quality of an uploaded image. If you upload an image below our minimum recommended size of 500kb a warning will come up saying the photo is below our recommendations. It is the customers responsibility to ensure they are happy with the resolution (clarity) of an image being used. Pictures that fall below our minimum recommended size (500kb) may look OK when viewed online, but could appear blurry and pixilated when enlarged and printed. PhotoMaxing is not responsible for pictures that fail to meet expectations due to their small size.

Photo Quality

www.photomaxing.co.nz is fully automated, we do not check, modify or enhance the image uploaded in anyway. If an image is dark, blurry or fuzzy it will print this way. We produce cards on high quality 265gsm paper using the latest digital printing methods. We do not do photo developing, therefore images will appear different to a camera shop image or printing onto photo quality paper.

PHOTO CARD BORDERS

The image you view in Step 2 (card type) is what will be printed*.  If your photo has been 'cropped' or moved to be centered within the border it will print this way.  Our system automatically crops images to ensure they fit the frame you have chosen. This is because there is a difference in the shape of most digital camera images and the shape of standard print sizes (4x8, 5x7 and 8x10). We crop images equally on all sides. We do not stretch or distort images.

NO FRAME BORDERS - Our cards are trimmed to size, where a minimum of 3 mm is cut off all sides, this includes our  'no frame' cards where 3 mm will be trimmed off all sides of your photo. Please ensure there are no important aspects of your photo that are close to the edge and run the risk of being trimmed off, this includes text you may have added to your own design/photo. If you have any concerns please email us. *NOTE: if you use a border that has the photo to the edge of the cards it is important to understand a minimum of 3 mm will be trimmed off your photo.

PhotoMaxing reserves the right to reprint or refund orders relating to photo quality or border colour/design. Refunds and reprints will be given at the discretion of the Company Management. All cards are individually checked prior to being dispatched and deemed to be best quality in relation to the uploaded image.

As all computer monitors are individually set, the colours of borders are provided as a guide only and may appear different when printed.

Adding text to cards

PhotoMaxing does not check, modify or correct customer's personal messages on the cards. What is typed and previewed online is exactly what will be printed on your cards. It is the customers' responsibility to ensure all text details are correct. All fonts, sizes and placement of text is pre-programmed into the border you choose, and cannot be modified. If you make a mistake on your cards please email us immediately to correct info@photomaxing.co.nz

GLOSS & MATT PAPER FINISH

In Step 2 you can choose between a gloss or matt finish to your cards. The selection you make will apply to ALL cards being purchased within that 'set' eg if you are ordering 24 postcards and you have selected matt as the finish, then all 24 postcards will be matt coated. If your order contains two or more different types of cards, you can have a different finish per set of cards eg 8 greeting cards with gloss and 24 postcards with matt. Once you have completed your order the finish cannot be changed. You cannot have the finish split within a 'set' of cards. The website automatically defaults to Gloss, if you change your mind on your finish after your cards have been printed, PhotoMaxing will not provide a reprint or refund.

Price and Payment

For all goods ordered, you must pay the price for the goods specified on our website at the time you place the order. Payments are to be made by Credit Card or Direct Deposit. All prices are in New Zealand dollars and include GST (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax).  Direct Deposit is available to NZ customers only. Prices are subject to change without notification. PhotoMaxing reserves the right to alter and improve specifications of any item described on this website including price, description and images.

For credit card payments we use Payment Express, a PCI DSS compliant card authorisation and payment processing service hosted by DPS. Or you can choose to pay by Direct Deposit into our Bank Account (NZ only). Please note: orders taken using Direct Deposit will be processed once payment has been confirmed. Customers leave the PhotoMaxing website and go to DPS Payment Express to make payment in their secure environment. PhotoMaxing does not store credit card information.

The website may show the Australian Dollar amount of a purchase, this is an indication only.  When the transaction is converted on your credit card it will be done so using the Banks exchange rate and any applicable bank fees.  

DISCOUNTS

Discounts offered are a percentage off the original priced cards.  Only one discount can be used per order, either borders or products (eg postcards) are automatically discounted or the customer is required to enter a discount code in the checkout page to redeem their discount.  Discount codes cannot be applied to already discounted cards.  Discounts do not apply to freight.  Discount codes must be entered before the order is submitted, we do not provide a refund if a discount code has been forgotten. If an automatic discount is offered for a range of borders eg 'baby thank you borders' the customer must use a border from this range to receive the discount.

PhotoMaxing offers an automatic volume discount when a certain number of cards are purchased in a single order. If this automatic discount is activated it is the only discount that will apply to your order. If you enter a discount code the website will advise your order has activated the discount code and the code you have just entered has not been applied.  As above, one discount applies per order.

FREE FREIGHT SPECIAL: A free freight special is applicable to New Zealand orders only, international orders continue to pay the website listed pricing. Free freight offers will be an automatic discount calculated in the checkout.

DESIGNER CARD'S

Our designer card range is a fully customised service, where our designer will create your cards specifically to your personal needs using a template design selected from the 'designer range'. If you submit a design request and then change your mind please email us immediately to advise. With the designer cards you cannot preview your card on the website like you do for a border, the preview or proof will be emailed to you. Please read instructions carefully on the designer cards page before submitting a request.

If you complete the form to submit a designer card request, the $10 service charge will automatically charge to your PhotoMaxing account when you place your next order. If you choose not to use the designer card created for you, the $10 service charge will still be applied in the checkout as time has been spent custom designing your card according to your request. The service charge is a one off charge for the design work.

CARD Delivery

PhotoMaxing prints orders on Tuesday each week (including orders received up until 11am Tuesday NZ time), cards are then checked and dispatched each Thursday.  CourierPost (NZ) usually take between 1-2 business days for delivery, rural delivery can take slightly longer. Orders to Australia and the rest of the World are sent using Airmail.  Dispatch can vary due to public holidays and/or printing delays. If you do not receive your cards within 15 working days of ordering them (NZ only) please contact us. No delivery disputes will be entered into in excess of 30 days from date of dispatch.

As PhotoMaxing has no control over the process once cards have been dispatched, we cannot accept responsibility for delays caused by Courier Post , NZ Post or other third parties.

Uploaded Images

You may submit photographic images to www.photomaxing.co.nz without limitation. We will provide 7 days free storage from the date of upload. Your photos will be deleted after 7 days without notification. Under these Terms and Conditions, you agree that you will NOT submit any of the following material:

  1. Any threatening, defamatory, abusive, obscene, pornographic, inappropriate or profane material.
  2. Any material that could infringe the rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights.

www.photomaxing.co.nz does not review or comment on the content of uploaded images provided by our users, however, we reserve the right to delete images pertaining to clauses a) and b) above.

Copyright notice

Unauthorised uploading of copyrighted images is illegal. If it appears that an image is copyrighted, you will be required by law to verify that you own the rights to or have received permission to use the image.

intellectual property rights

You retain all intellectual property rights (including copyright) to the images that you have uploaded to our website. However, you authorise us to transmit, print & delete any of your images to enable us to provide PhotoMaxings services. PhotoMaxing will not sell, rent or trade the images you upload to our website.

photomaxing intellectual property

All intellectual property on this website, including without limit, the text, graphics and copyright works is owned by PhotoMaxing. We are the exclusive owner of the design and layout of this website.

About your account

Your account with www.photomaxing.co.nz is available for your personal, non-commercial use.

We will only need to access your account for the following reasons:
- If you forget your password, we can send you a reminder email
- To maintain our service to you and develop new and useful features

Cancelling Your Account

If you violate any of these Terms, your permission to use www.photomaxing.co.nz will terminate automatically.

Third-party software

We may make third party software available to you. To access such third party software, you must first agree to the third party software provider's terms and conditions. www.photomaxing.co.nz is not involved in any such arrangement between you and a third party software provider and disclaims any liability, and provides no warranties relating to such software.

This means that we do not guarantee that any third party software you access will be free of contamination. You acknowledge sole responsibility for and assume all risk arising from your download and use of any such software.

Privacy Policy

When you create an account with PhotoMaxing you need to provide some personal information, such as your name, email address, and mailing address. PhotoMaxing uses your email address to provide you with promotional material so you can be kept up to date with new products and website enhancements. If you choose not to receive this information you may not receive special offers that could be of value to you. PhotoMaxing will not sell, rent or trade the personal information you provide online.

Warranty Disclaimer

www.photomaxing.co.nz makes no warranty that the service will meet your requirements, that the service will be free or uninterrupted, timely, secure, or error free, that the results that may be obtained from the use of the service will be accurate or reliable, that the quality of any purchased service, information or other material obtained by you through the service will meet your expectations, or that the software will work error free or be correct or repaired.

ADVERTISING CARDS

Advertising cards are a sample of our finished product, showing the quality of our paper and size of the cards, they are not a representation of how your photos may print (individual print results vary according to photo quality). Borders, colours, fonts and font sizes are subject to change.

Refunds and Reprints

Refunds and reprints will be given at the discretion of the Company Management.

Disputes Policy

www.photomaxing.co.nz is proud of the product we are able to provide and hold a high commitment to quality. If you are not happy with the product you have received from us please email info@photomaxing.co.nz quoting your order number and the nature of your concern. We will contact you within 48 hours of receiving your email. Any concerns must be logged with us within 30 days of receipt of your cards.